Our biggest satisfaction comes from seeing our clients succeed! The Customer Success and Training programs at DocketManager are what set us apart. With continuous results and significant transformations, we do not just help solve one single problem or create isolated improvements, we wire the system to imitate and enhance your existing business. We manage and train our clients on the system to improve proficiency and to create dynamic users so that they are getting the most out of their investment with us.

Our people are experienced. Over 70% of our staff comes directly from the print industry which helps us to work closely with our clients to provide insight and guidance in transforming each customized DocketManager system. We walk our clients through each step of the process, teaching them how to use the program. Implementation is the first and most important step and often where people struggle the most. We make the implementation as easy as possible for you by importing all of your data, setting up your system, and most importantly, training you on how it all works so that you get the most value out of your DocketManager system! Our team is composed of senior positions, with renown implementation experience and training services.

Once your site is set up we help to make getting your whole team trained on DocketManager through a series of webinars, videos, an in depth knowledge base of articles and most recently we implemented on screen help that walk you through; click by click all of the most common processes with tips and information every step of the way.